Terms of Service

Welcome to Vellura Labs. These Terms of Service ("Terms") govern your use of our website and your purchase of our products. By accessing our site or placing an order, you agree to these Terms. If you do not agree, please do not use our site.

In these Terms, "we," "us," and "our" refer to [Legal Business Name / Vellura Labs], and "you" refers to the user or customer.

1. Eligibility. You must be at least 18 years old (or the age of majority in your location) to purchase from us. By ordering, you confirm that you meet this requirement.

2. Products. We sell cosmetic hair and scalp care products. We work to display our products and their ingredients accurately, but we do not guarantee that colors, images, or descriptions are completely error-free, and screen displays may vary.

3. Cosmetic product disclaimer. Our products are cosmetics intended to support the appearance, look, and feel of your hair. They are not drugs and are not intended to diagnose, treat, cure, or prevent any disease or condition, including hair loss. Statements about our products have not been evaluated by the FDA. Products are for external use only. Individual results vary. We recommend a patch test before first use, and that you consult a healthcare professional before use if you are pregnant, nursing, have a medical or scalp condition, or are taking other treatments. Discontinue use if irritation occurs.

4. Pricing and availability. All prices are listed in [USD] and are subject to change without notice. We reserve the right to correct pricing errors, limit quantities, and discontinue products at any time. Promotions and bundle pricing are subject to their stated terms.

5. Orders and acceptance. Your order is an offer to buy. We reserve the right to accept or decline any order, and to cancel an order after it has been placed (for example, due to suspected fraud, pricing errors, or stock issues). If we cancel an order you've paid for, we'll issue a full refund.

6. Payment. Payment is processed securely through our third-party payment providers at checkout. You confirm that you are authorized to use your chosen payment method.

7. Shipping and risk. Shipping terms are described in our Shipping Policy. Title and risk of loss pass to you upon delivery to the carrier. Delivery estimates are not guaranteed.

8. Returns and refunds. Returns and refunds are handled as described in our Refund & Return Policy.

9. Intellectual property. All content on this site — including the Vellura Labs name, logo, text, images, and design — is owned by us or our licensors and is protected by law. You may not copy, reproduce, or use it without our written permission.

10. Acceptable use. You agree not to use our site for any unlawful purpose, to interfere with its operation, to attempt unauthorized access, or to submit false or fraudulent information.

11. Disclaimer of warranties. Our site and products are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties not expressly stated here, including implied warranties of merchantability and fitness for a particular purpose. Nothing in these Terms limits any rights you have under mandatory consumer protection laws in your country.

12. Limitation of liability. To the fullest extent permitted by law, Vellura Labs is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Where liability cannot be excluded, it is limited to the amount you paid for the product in question.

13. Indemnification. You agree to indemnify and hold Vellura Labs harmless from any claims or expenses arising from your breach of these Terms or misuse of our products or site.

14. Governing law. These Terms are governed by the laws of [Country/State], without regard to conflict-of-law principles. [Adjust to reflect where your business is legally established.]

15. Changes to these Terms. We may update these Terms at any time. Changes take effect when posted, and the "last updated" date reflects the latest version. Continued use of our site means you accept the updated Terms.

16. Contact. Questions about these Terms? Email us at support@velluralabs.com.